Contact

Questions about a clock, help with setup, or an order? Write to us: a real person answers within 24 to 48 hours, Monday to Friday (excluding U.S. federal holidays).

Email: contact@cuckoochalet.com
Phone: +1 (818) 659-2999

Setup help: attach a photo or a short video of your clock ticking. It is the fastest way for us to see what is going on.

Order questions: please include your order number.

Returns: email us first. We send you the return address and packing instructions. Please do not send anything back without them. See our Refund & Return Policy.

FBA Ventures LLC (Cuckoo Chalet)
5830 E 2nd St, Ste 7000 #35769
Casper, WY 82609, United States
This is our company's mailing address, not a store or a returns address.

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Free shipping, no customs fees

Ships in 1 to 2 business days, arrives in 2 to 5. Nothing to pay on delivery.

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14-day returns

Changed your mind? Send it back within 14 days of delivery.

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Made in Germany

Clocks by Trenkle, Hönes, Sternreiter and Rombach & Haas, labeled plainly.

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A question?

Write to us: a real person answers within 24 to 48 hours. Contact us